We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to provide the best possible customer service, and it seems like we fell short in this instance. We want to clarify that during Black Friday sales, we receive a high volume of inquiries and may experience delays in response times.
We understand your frustration regarding the price match and the subsequent sale. Please know that we value your loyalty as a customer, and we'll do our best to improve our communication and responsiveness in the future. If you have any further concerns, please don't hesitate to reach out to our customer support team, and we'll be happy to assist you. Thank you for your understanding, and we hope you continue to enjoy our products.